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Privacy Policy

The purpose of this privacy policy is to inform users of the website https://novectraconseil.com/ about the personal data we collect and how we use it. Eric Martel takes measures to protect the personal information of visitors to this website. In this policy, "we," "us," and "our" refer to Eric Martel, owner and administrator of https://novectraconseil.com/ .
We may collect passive and/or active data about users who browse our website. We collect this data to optimize the user's web browsing experience. This policy details how we collect and use this data.

When you browse https://novectraconseil.com/ , two main categories of data are collected: passive (or "implicit") user data, which is collected automatically without the user's express consent, and active (or "explicit") user data, which requires the user's consent.

Eric Martel strictly complies with Quebec's Law 25 regarding the protection of personal data. This privacy policy also details our commitment and the measures taken to guarantee the security of your personal information.

TYPES OF PERSONAL DATA COLLECTED
Data collected automatically:

When you visit https://novectraconseil.com/ we automatically collect information about your device and your interaction with our site via the Google Analytics tool.

This includes the following data:

  • IP address

  • Place

  • Hardware and software details

  • Content that the user views on our site

  • Links that a user clicks on when visiting the site

USE OF COLLECTED PERSONAL INFORMATION
Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you beforehand.

We use this data to:

  • Execute contracts

  • Send promotional offers and targeted communications via our newsletter

  • Performing statistical analyses to improve the site and our services

  • Follow up on the request

  • As part of a data security protocol

SAFETY MEASURE
Your data is stored in a secure and controlled environment. We use SSL protocols and robust security measures with two-factor authentication to prevent unauthorized access. We are committed to not selling or sharing your data with third parties unless required by law or in the event of legal proceedings. We may disclose user data to any member of our organization who reasonably needs it to fulfill the purposes outlined in this policy.

INTERNATIONAL TRANSFER
User data may be accessed, processed or collected in the following countries: Canada.

PERSONAL DATA RETENTION PERIOD
We store personal data for a period of 3 years. We will ensure that users are notified if their data is kept for longer than this period.

IN CASE OF A DATA BREACH
In the event of a breach of your personal data, we undertake to keep you and the Quebec Access to Information Commission informed.

SAFETY MEASURE
If you are a resident of Quebec, in accordance with Law 25, you have specific rights regarding your personal data:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to data portability


You have the right to object to the use of your data and to withdraw it.
To exercise these rights, please contact our data protection officer:


RIGHT OF ACCESS AND RECTIFICATION
You can view, modify, or delete your data. To do so, use the same contact details mentioned above.

CONSENT AND WITHDRAWAL

You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the option not to provide this information.

MINERS

Law 25 specifies that individuals under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected without the consent of the holder of parental authority or guardian, except when such collection is clearly for the benefit of the minor.

EXTERNAL LINKS

Our site may contain links to other websites. We are not responsible for their privacy practices.

PRIVACY POLICY UPDATES

Our privacy policy was updated on 05/06/2026.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here that it has been updated, so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

For any questions relating to this privacy policy, you can contact us via eric.martel@novectraconseil.com.

By using our site, you agree to the terms of this privacy policy.

Your partner in industrial maintenance and CMMS

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